Trusted Helper

Re: How To Post an Image?

Hi Julia,

 

Please send me a PM with your direct TWC email and I can than send to you through that email screenshots of what I see when I post an  image.  We are not on the same page here and it's been this way since the old forum.

 

Thanks!

 

Satch

Trusted Helper

Re: How To Post an Image?


Satch wrote:

Hi Julia,

 

Please send me a PM with your direct TWC email and I can than send to you through that email screenshots of what I see when I post an  image.  We are not on the same page here and it's been this way since the old forum.

 

Thanks!

 

Satch


Here is a link with somebody else who is having the same problems on Image Posting, with no resolution:

 

https://forums.timewarnercable.com/t5/Suggestions-About-the-Community/Explain-How-To-Post-Image/td-p...

 

Satch

Trusted Helper

Re: Explain How To Post Image


Andorra wrote:

Mac Safari 9.1.1.

 

Yes I click on that and the "insert/edit image" window pops up which asks for: Source, Image Description and Dimensions. I can select Cancel or OK but get no further, so can't copy/paste an image.


Sorry,

 

But the explanations here have been horible!

 

When I post an image I expect the following from a website or forum:

 

1.) I decide to make  a  post.

2.) In the craete new post field a little message area, similar to an email compsition screen opens.

3.) On that screen, there should be a "Post Image" or "Insert Image" icon

 

So far I see those three things on the TWC forum.

 

How do I do steps 4-6?

 

4.) I should be able to click on the post image icon and with most image crators, the download folder opens up on my computer.  This folder usually opens up with the Browse button or an Image upload button. that is located on the forum.  Where is that button TWC?

 

5.) I should be able to click on the Upload Image button select the image and add it to a thread or post.  This is how it's down on Facebook, Twitter, Windows.  How do I get steps 4-6 posting an image on this forum?

 

Satch

Trusted Helper

Re: Explain How To Post Image

Mountains (TWC Forum Image Test).jpgA picture of some mountains for the image upload test.

 

Satch

 

PS. Seems to wiork!  You can now go to Images, "Insert Photos" is now the prompt, and you can download the images to your computer, re-position them (Left, Right, Center, and resize.)

 

Good improvement!  Thank you TWC!

 

 

Highlighted
Community Manager

Re: Explain How To Post Image

@Satch@MsRaye@karlbeckman@reds91185

 

I have been working with Lithium support to resolve the issue of seeing "yellow triangles" when using the Photos icon to embed an image in a post.   We believe that we have the permissions corrected so that all users can see images from other users.   On our test account, we no longer see the yellow triangles.  

 

Since you are all among the most active users, could you let me know you are seeing images or still seeing the triangles?  You can reply here or send a private message.  

 

Thanks and thank you for your participation in the Forums! 

 

James 

Expert

Re: Explain How To Post Image

Some of it is corrected.  some is not.... need to observe more.

 

I'd prefer actual cut and pastes of signal and error logs so I can repaste just the relevant part in replies...