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Trusted Helper

Forums That Need The Spectrum Name in the Title or Description

Hey All,

 

With the move to Spectrum now officially recognized, there are a few of the Community Forums that should have the Spectrum name in the title or subtitle.  A few forums only have the TWC name.  Updating them to TWC/Spectrum will help brand the Spectrum name to our Forums Community.  These forums include:

 

  • The TV-Equipment Description Forum
  • The Spectrum Account Apps. Description Forum
  • The Main Registration and Using Your TWC ID/ Account needs the Spectrum name added to its Main title.

Satch

3 REPLIES
Lead Moderator

Re: Forums That Need The Spectrum Name in the Title or Description

Good morning Satch!

 

All good points. I will get on that this morning!

 

Hope you are having a great day! 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

 

Established Sharer

Re: Forums That Need The Spectrum Name in the Title or Description

Note also that some of the TWC legacy processes have been functionally modified under Spectrum.  The forum contributors may still make two different recommendations depending on whether the customer is on a Legacy or New Spectrum plan.

Community Manager

Re: Forums That Need The Spectrum Name in the Title or Description

@Satch

 

Thanks for the suggestion.  I made the changes to remove mentions of TWC.  We appreciate the attention to detail.  Since the My TWC App is still in the process of being phased out while everyone is migrated to the My Spectrum App, we will be keeping mentions of that for now.  

 

James