Worst service ever

Cannot get ESPN anymore. When I called they reset everything, now I cannot acces my email. They blocked it and because I can’t remember my favorite author that I set up 25 years ago I can’t get in. I have not entered a password in 25 years. Very poor service! I can’t believe they can lock you out of your personal email. 

Lead Moderator

Re: Worst service ever

Good morning.


We absolutely can reset your password. Please contact our Social Media Customer 

Care team at;

Twitter: @Ask_Spectrum


Please Include verification of your account number, the address where you have your services and the email address that you need the password reset for.

Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums