Newcomer

Ubuntu - both Firefox & Safari - No video with SpectrumTV

I can login, see the channel line up on the left.  However when I click on one of the channels, I just see a black screen on the right where I should be the video. 

 

I have this working on MacOs. 

 

On the Ubuntu box I can see WatchESPN and YouTube with both Fireofx and Safari but not Spectrum TV. 

 

I have verified my Adobe Flash version is correct and working. 

 

I am meeting all the browser requirements Spectrum TV supports.

 

I have spoke worked with Spectrum Tech support for several hours with no success.

 

Any ideas ?

3 REPLIES
Lead Moderator

Re: Ubuntu - both Firefox & Safari - No video with SpectrumTV

Good morning.

 

In my experience those running Linux have not been able to 

use the Spectrum TV website and some other of the partner networks

websites. 

 

We do not have any test machines running this, I am not able to do 

testing for that but would be happy to escalate this to our developers

to get more information. 

 

If you will contact us directly at  Forums_Help

 


Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

 

Newcomer

Re: Ubuntu - both Firefox & Safari - No video with SpectrumTV

There was a fix for Adobe but it no longer appears to work on Linux. Basically, Adobe Flash does not support Linux where there are DRM issues (Spectrum TV and Fox SPorts are the two biggest issues with this).

 

Spectrum TV will not work on Linux until they  upgrade to HTML5. ESPN has done this and it works great now.

Newcomer

Re: Ubuntu - both Firefox & Safari - No video with SpectrumTV

I second this.  I have the same exact problem and suggest the same exact solution html5.