Rookie

TV Apps (all devices) Missing ION Channel

Anyone else having this issue?  I am on home network and all channels listed in guide on app.  If I try to select ION channel, I can only watch on TV or Record.  The channel is missing on all of our apps (Windows, IOS, and Roku).  It is available on our TV, so the channel is part of our subscription.

4 REPLIES
Expert

Re: TV Apps (all devices) Missing ION Channel

Where are you and which ION channel? there's at least 4 that I know of.

 

Rookie

Re: TV Apps (all devices) Missing ION Channel

San Diego, CA
Ion Television (channel 71 & 125)

Newcomer

Re: TV Apps (all devices) Missing ION Channel

ION is a basic channel.   Meaning you cannot not get it.   Yet it is not available on the Spectrum  APP to watch live.    Doesn't matter which platform.   Roku., Samsung, Apple.   They obviously have an agreement with ION not to do the channel on the APP.  

Lead Moderator

Re: TV Apps (all devices) Missing ION Channel

This channel is available on the Spectrum TV  application. If this is part of your subscription and  you are on your home network you should have access. (in most markets)

 

If you are still having trouble with this please do contact us for assistance.

 

Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums