Anyone else having this issue? I am on home network and all channels listed in guide on app. If I try to select ION channel, I can only watch on TV or Record. The channel is missing on all of our apps (Windows, IOS, and Roku). It is available on our TV, so the channel is part of our subscription.
ION is a basic channel. Meaning you cannot not get it. Yet it is not available on the Spectrum APP to watch live. Doesn't matter which platform. Roku., Samsung, Apple. They obviously have an agreement with ION not to do the channel on the APP.
This channel is available on the Spectrum TV application. If this is part of your subscription and you are on your home network you should have access. (in most markets)
If you are still having trouble with this please do contact us for assistance.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums