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Spectrumtv not recognizing home wifi

So I moved and got a new wifi router. Now when I log into the website, it says I'm not home so I get limited channels. How do I fix this
2 REPLIES
Expert

Re: Spectrumtv not recognizing home wifi

Same modem, new router? Unplug the cable box and the modem, repower them and they should sync up. Next issue, since you moved you are no longer TWC are now spectrum

... you need to change your my services password. It will fix some spectrum issues.

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Re: Spectrumtv not recognizing home wifi