Observer

PC Live TV Adobe Flash plugin error

[ Edited ]

When trying to watch live TV on PC, I get the message:
"You are almost ready to watch TV.
Your Adobe Flash plugin is either disabled or not installed.
Please install or Get Flash Help Install Flash Now"

After reinstalling flash (which snuck in Intel TrueKey, thanks Adobe) I still get the same message with both Chrome and IE. I disabled all extensions in Chrome and ran it a fresh incognito (no cookies) and still had the same issues.
Specs:

Windows 7 Home Premium SP1 64-bit
Chrome 56.0.2924.87 (chrome: plugins Adobe Flash Player - Version: 24.0.0.221 Always allowed to run)
Internet Explorer 11.0.9600.17843 (Shockwave Flash Object enabled)
Adobe Flash 24.0.0.221
PC that had no issues running Live TV a month ago

3 REPLIES
Moderator

Re: PC Live TV Adobe Flash plugin error

I apologize for the issues you are having with the website. Have you tried to use the site on another computer just to compare? 

 

Tyleen
Spectrum-Social Media Customer Care
Forum Moderator

Rookie

Re: PC Live TV Adobe Flash plugin error

i'm having the same problem.   additional info for me i had no problems at all till i upgraded my windows.  now it says i need adobe flash i've tried loading and i get the message i have adobe.  its extremely irriating.  i've called a couple of times and have had no help.  i'm hoping this get solved soon

Observer

Re: PC Live TV Adobe Flash plugin error

My issue resolved itself after a couple days, before I got a response here.  There was no windows update (I have them set to manual), and no other software updates that I know of during the time.