Re: On Demand - An error occurred during video playback

[ Edited ]

First hour after tech replaced drop fitting and I reset gateway, power levels were great. 0, 1.0, 2.1, etc. Slight increase..uncorrectables listed..still unable to review event log - Will gather all information from this thread tonight and send to tech.

 

Startup ProcedureProcedureStatusComment

Acquire Downstream Channel555000000 HzLocked
Connectivity StateOKOperational
Boot State  
Configuration FileOK 
SecurityEnabledBPI+



Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables

1 QAM256 555000000 Hz6.1 dBmV42.7 dB1488
2 QAM256 513000000 Hz5.8 dBmV42.7 dB00
3 QAM256 519000000 Hz5.5 dBmV42.4 dB170
4 QAM256 525000000 Hz5.5 dBmV42.5 dB310
5 QAM256 531000000 Hz5.5 dBmV42.5 dB924
6 QAM256 537000000 Hz5.4 dBmV42.3 dB276
7 QAM256 543000000 Hz5.7 dBmV42.5 dB50
8 QAM256 621000000 Hz5.1 dBmV41.6 dB266
9 QAM256 507000000 Hz6.0 dBmV39.4 dB00
10 QAM256 561000000 Hz5.9 dBmV42.6 dB2085
11 QAM256 567000000 Hz5.5 dBmV42.4 dB4159
12 QAM256 615000000 Hz4.6 dBmV41.3 dB1057
13 QAM256 579000000 Hz5.0 dBmV42.1 dB1425
14 QAM256 603000000 Hz4.4 dBmV41.4 dB924
15 QAM256 591000000 Hz4.4 dBmV41.5 dB40
16 QAM256 597000000 Hz4.6 dBmV41.7 dB00

 

Total Correctables Total Uncorrectables

227374



Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power

1 ATDMA 2560 Ksym/sec37000000 Hz43.0 dBmV
2 ATDMA 5120 Ksym/sec24200000 Hz43.0 dBmV
3 ATDMA 5120 Ksym/sec30600000 Hz43.3 dBmV
4 TDMA 2560 Ksym/sec19400000 Hz42.8 dBmV

 

CM IP AddressDurationExpires

 D: -- H: -- M: -- S: ----- --- -- --:--:-- ----

Re: On Demand - An error occurred during video playback

Error Codewords

Unerrored Codewords764897283
Correctable Codewords15
Uncorrectable Codewords88



Payload Header Suppression

PHS StatusON



Service Flows SFID Service Class Name Direction Primary Flow Packets

122716249 UpstreamNo-2074533080
122716253 UpstreamNo-2074533080
122716254 UpstreamNo-2074533080
122716255 UpstreamNo-2074533080
122724442 DownstreamNo-2074533080
122724443 DownstreamNo0
122724444 DownstreamNo0

Re: On Demand - An error occurred during video playback

9:47 pm

Error Codewords

Unerrored Codewords834832170
Correctable Codewords15
Uncorrectable Codewords88



Payload Header Suppression

PHS StatusON



Service Flows SFID Service Class Name Direction Primary Flow Packets

122716249 UpstreamNo-2142340364
122716253 UpstreamNo-2142340364
122716254 UpstreamNo-2142340364
122716255 UpstreamNo-2142340364
122724442 DownstreamNo-2142340364
122724443 DownstreamNo0
122724444 DownstreamNo0

 

Startup ProcedureProcedureStatusComment

Acquire Downstream Channel555000000 HzLocked
Connectivity StateOKOperational
Boot State  
Configuration FileOK 
SecurityEnabledBPI+



Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables

1 QAM256 555000000 Hz6.0 dBmV42.6 dB1588
2 QAM256 513000000 Hz5.5 dBmV42.6 dB10
3 QAM256 519000000 Hz5.3 dBmV42.3 dB180
4 QAM256 525000000 Hz5.5 dBmV42.5 dB320
5 QAM256 531000000 Hz5.5 dBmV42.5 dB1124
6 QAM256 537000000 Hz5.5 dBmV42.4 dB286
7 QAM256 543000000 Hz5.7 dBmV42.5 dB60
8 QAM256 621000000 Hz4.9 dBmV41.5 dB276
9 QAM256 507000000 Hz5.7 dBmV39.2 dB10
10 QAM256 561000000 Hz5.7 dBmV42.5 dB2285
11 QAM256 567000000 Hz5.4 dBmV42.3 dB4759
12 QAM256 615000000 Hz4.4 dBmV41.2 dB1157
13 QAM256 579000000 Hz4.9 dBmV42.0 dB1625
14 QAM256 603000000 Hz4.2 dBmV41.3 dB1024
15 QAM256 591000000 Hz4.3 dBmV41.4 dB50
16 QAM256 597000000 Hz4.4 dBmV41.6 dB20

 

Total Correctables Total Uncorrectables

252374



Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power

1 ATDMA 2560 Ksym/sec37000000 Hz43.0 dBmV
2 ATDMA 5120 Ksym/sec24200000 Hz43.0 dBmV
3 ATDMA 5120 Ksym/sec30600000 Hz43.3 dBmV
4 TDMA 2560 Ksym/sec19400000 Hz42.8 dBmV

 

 

Re: On Demand - An error occurred during video playback

Error Codewords

Unerrored Codewords864033056
Correctable Codewords15
Uncorrectable Codewords88



Payload Header Suppression

PHS StatusON



Service Flows SFID Service Class Name Direction Primary Flow Packets

122716249 UpstreamNo-2074493264
122716253 UpstreamNo-2074493264
122716254 UpstreamNo-2074493264
122716255 UpstreamNo-2074493264
122724442 DownstreamNo-2074493264
122724443 DownstreamNo0
122724444 DownstreamNo0

Re: On Demand - An error occurred during video playback

10:48pm - Have no idea what is going on

QoS> Telephony > QoS

Error Codewords
Unerrored Codewords1000751882
Correctable Codewords15
Uncorrectable Codewords88


Payload Header Suppression
PHS StatusON


Service Flows SFID Service Class Name Direction Primary Flow Packets
122716249 UpstreamNo0
122716253 UpstreamNo0
122716254 UpstreamNo0
122716255 UpstreamNo0
122724442 DownstreamNo0
122724443 DownstreamNo0
122724444 DownstreamNo0

 

Startup ProcedureProcedureStatusComment
Acquire Downstream Channel555000000 HzLocked
Connectivity StateOKOperational
Boot State  
Configuration FileOK 
SecurityEnabledBPI+



Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 QAM256 555000000 Hz6.1 dBmV42.7 dB1588
2 QAM256 513000000 Hz5.7 dBmV42.7 dB10
3 QAM256 519000000 Hz5.5 dBmV42.4 dB180
4 QAM256 525000000 Hz5.6 dBmV42.5 dB320
5 QAM256 531000000 Hz5.6 dBmV42.6 dB1124
6 QAM256 537000000 Hz5.5 dBmV42.4 dB286
7 QAM256 543000000 Hz5.8 dBmV42.5 dB60
8 QAM256 621000000 Hz5.0 dBmV41.5 dB276
9 QAM256 507000000 Hz5.8 dBmV39.3 dB10
10 QAM256 561000000 Hz5.8 dBmV42.6 dB2285
11 QAM256 567000000 Hz5.5 dBmV42.3 dB4759
12 QAM256 615000000 Hz4.5 dBmV41.2 dB1157
13 QAM256 579000000 Hz5.0 dBmV42.0 dB1625
14 QAM256 603000000 Hz4.3 dBmV41.3 dB1024
15 QAM256 591000000 Hz4.4 dBmV41.4 dB50
16 QAM256 597000000 Hz4.5 dBmV41.6 dB20

 

Total Correctables Total Uncorrectables
252374



Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 ATDMA 2560 Ksym/sec37000000 Hz43.0 dBmV
2 ATDMA 5120 Ksym/sec24200000 Hz43.0 dBmV
3 ATDMA 5120 Ksym/sec30600000 Hz43.3 dBmV
4 TDMA 2560 Ksym/sec19400000 Hz42.8 dBmV

Re: On Demand - An error occurred during video playback

10:51 pm

Error Codewords

Unerrored Codewords1009281742
Correctable Codewords15
Uncorrectable Codewords88



Payload Header Suppression

PHS StatusON



Service Flows SFID Service Class Name Direction Primary Flow Packets

122716249 UpstreamYes20
122716253 UpstreamYes20
122716254 UpstreamYes20
122716255 UpstreamYes20
122724442 DownstreamYes20
122724443 DownstreamYes0
122724444 DownstreamYes0

Re: On Demand - An error occurred during video playback

QoS> Telephony > QoS

Error Codewords
Unerrored Codewords1022840922
Correctable Codewords15
Uncorrectable Codewords88


Payload Header Suppression
PHS StatusON


Service Flows SFID Service Class Name Direction Primary Flow Packets
122716249 UpstreamNo-2074493264
122716253 UpstreamNo-2074493264
122716254 UpstreamNo-2074493264
122716255 UpstreamNo-2074493264
122724442 DownstreamNo-2074493264
122724443 DownstreamNo0
122724444 DownstreamNo0

Re: On Demand - An error occurred during video playback

10:58

Error Codewords

Unerrored Codewords1028270117
Correctable Codewords15
Uncorrectable Codewords88



Payload Header Suppression

PHS StatusON



Service Flows SFID Service Class Name Direction Primary Flow Packets

122716249 UpstreamNo-2128652400
122716253 UpstreamNo-2128652400
122716254 UpstreamNo-2128652400
122716255 UpstreamNo-2128652400
122724442 DownstreamNo-2128652400
122724443 DownstreamNo0
122724444 DownstreamNo0

Re: On Demand - An error occurred during video playback

Think I got it..whooot! Almost figured it out

Re: On Demand - An error occurred during video playback

and..just kidding. Starting point at least


Error Codewords
Unerrored Codewords 1037713663
Correctable Codewords 15
Uncorrectable Codewords 88


Payload Header Suppression
PHS Status ON


Service Flows
SFID Service Class Name Direction Primary Flow Packets
122716249 Upstream No -2147465836
122716253 Upstream No -2147465836
122716254 Upstream No -2147465836
122716255 Upstream No -2147465836
122724442 Downstream No -2147465836
122724443 Downstream No 0
122724444 Downstream No 0