Any ststaus on this? It's been down for 1 hour already in Staten Island...still waiting on the phone for a CSR rep to pickup.
Solved! Go to Solution.
Can't post a screenshot here, but when I got to livetv it thinks I'm away from home, and get an offer:
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I've been waiting on the phone for an hour already....really wish they would post a status.
Actually, all I see is:
Ask SpectrumVerified account @Ask_Spectrum 1h1 hour ago
Texas customers, we are aware of issues with connecting to the internet. Thank you for your patience while we work to resolve it.
Still no status on anything, and still waiting on the phone for a CSR rep. At least on the LiveTV page, there should be some status of the service and/or on the support page on spectrum.
This is more widespread than just the spectrum app being used on Roku. There is now something pervasively wrong with Spectrum's delivery of service. They are trying to squeeze us with less for more$! I had one year of absolutely no trouble with my service and then they "were doing work in my area" and it all started to go to (edited)! They have run me around in circles on the phone for countless, useless tech troubleshooting wasted time calls! They took away my access to On Demand and are now saying I had it on my Spectrum App accidentally and I should feel lucky that I had it for as long as I had it... I just gotta stop here...
Sorry to hear about that. I had maybe one issue over the course of 5 years when it was Time Warner, much more than ever before with Spectrum/Charter including Cablevision when I had them. Anyways, back to now, finally got through and they say they known it for 2 hours already and are working on it...asked why a multi billion dollar publically traded company can't just say that when they go to the site rather than you are not home and waste everyones time....crickets....