05-11-2017 08:22 PM
Power cycling my Arris receiver - Friggen thing takes a week to boot up. There has to be a better receiver than this junk
Are you talking about the set top box guide or one of the on-line mobile guides? What is the model of your Arris box? Those boxes are actually good with the newer models. How long was the boot up? A newer Arris, such as the DCX-3510M or six tuner DCX 3600-M should only take about five minutes to boot up so that the clock shows on the screen.
If you are getting "Guide Not Available" errors a lot, or you are getting long boot times, you may have poor signal levels. If that applies to you, I would get a tech out to check your signals and drop line. Bad signals can affect boot up times.
05-16-2017 12:37 PM
Thanks for your response. I have an ( issued) Arris DCX3200-M. Actually we have two of them and they are both quite unstable. It is not uncommon to have to power cycle the devices once or twice a week. This would not be a complaint if the power cycling and boot up process was 5 - 10 seconds. Not three to fifteen minutes. This box also suffers from having channels ( included in my plan ) not available. What is that about ?
Overall all my experience with Spectrum is good. Just wish Arris or Spectrum would not go cheap on the boxes.
Can I purchase my own box ? If so what are the top of the line boxes ?