I have the bundle package...phone, cable and internet. recently your platforms have been down. The only way to watch Spectrum is thru the box located in my bedroom. I cannot watch thru my Roku or thru online PC. This has been happening for about a week. TV is in and out. I pay a lot of money each month NOT TO HAVE SERVICE??? Please advise what my compensation will be for this inconvenience.
I also have the Triple Play package. Same problem here. Can't watch through Roku or online. With all we pay for service, they never reimburse us for the days without it.