Newcomer

App down and Online down

I have the bundle package...phone, cable and internet. recently your platforms have been down.  The only way to watch Spectrum is thru the box located in my bedroom. I cannot watch thru my Roku or thru online PC.  This has been happening for about a week. TV is in and out. I pay a lot of money each month NOT TO HAVE SERVICE???  Please advise what my compensation will be for this inconvenience.  

3 REPLIES
Newcomer

Re: App down and Online down

[ Edited ]

email...correction:  (email address removed for your security) 

 

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Newcomer

Re: App down and Online down

I agree. App is down via WIFI and that is completely unacceptable. It's been down at least 3-4 hours. Sad why to run a Telecom. Heads outa roll some place.
Newcomer

Re: App down and Online down

I also have the Triple Play package. Same problem here. Can't watch through Roku or online. With all we pay for service, they never reimburse us for the days without it.