Newcomer

Re: App down and Online down

I also have the Triple Play package. Same problem here. Can't watch through Roku or online. With all we pay for service, they never reimburse us for the days without it.

Newcomer

Re: last 3 evenings - Can't watch on Roku app, Kindle app, computer browser, kindle browser

I still can't use the spectrum app on my kindle and I deleted the app and then reinstalled it. Any news on when it might start working again?

Lead Moderator

Re: last 3 evenings - Can't watch on Roku app, Kindle app, computer browser, kindle browser

We currently have no known issues posted for the Spectrum TV application. 

Are you having a problem with the website and the app on alternate devices or 

just the Kindle? When you removed the application did you then turn the device 

completely off and back on before reinstalling the Spectrum TV application? 

 

Look forward to hearing form you. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums