Newcomer

TWC app update failed

Suddenly the TWC app is broken.  I get a message saying "An error has occurred, Please restart app.  If you continue to have problems contact customer support."  I get this message on both iPad and iPhone.  Tried deleting and reinstalling app.  No Joy.  What's up?

 

RTP

1 REPLY
Moderator

Re: TWC app update failed

As of this time, there is a known issue with the TWC TV application on all platforms. We are currently working to find a resolution to this issue, however, there is not currently an estimated time of resolution to offer. Thank you for your patience as we work to resolve this issue.

Melissa O.
TWC Community Forum Moderator