11-15-2016 02:15 PM
Over the last couple of weeks my TWC TV app stopped launching. When I touch the icon it starts to launch but after about 2 seconds it shuts down with no error message. I have an iPhone 6 Plus with iOS 10.1 , although it did the same thing with previous iOS version. I have deleted the app, restarted the phone, and then reinstalled the app and I get the same problem. Please fix the app.
11-16-2016 12:00 PM - edited 11-16-2016 12:00 PM
Sorry to hear about the app issues, @TT007. We are not aware of any issues related to the one you are describing and we are able to launch the app on our test device. Could you please try going into the Settings app then General, scroll down to Reset, choose that, and then Reset All Settings. The phone should reboot during this process.
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11-30-2016 06:00 PM