Spectrum tv app doesn't work on iPad and iphone

I keep getting message:

We're sorry, something didn't work quite right.  Please try again later.

 

i shut off iphone and iPad,

Restarted modem,

restarted cable box top,

turned iphone and and iPad.

 

still keep getting same message.  I also deleted the app and reinstalled it. Same results.

 

thanks,

erica

3 REPLIES
Expert

Re: Spectrum tv app doesn't work on iPad and iphone

[ Edited ]

Read the previous messages "watch.spectrum.net" is down nationwide for all platforms including smart tv's , Roku, tablet, and PC viewers, it's being blamed on Level 3 communications, but my tracing indicates that it never uses level 3 for backbone traffic.

 

Re: Spectrum tv app doesn't work on iPad and iphone

Ditto for my iOS devices.
N/A

Re: Spectrum tv app doesn't work on iPad and iphone

Yep, still out as of Saturday morning.