Spectrum app on iOS not setting DVR to record shows

Ever since Spectrum app changed from TWC app, my DVR has been unreilable in scheduling shows to record.  My DVR shows its recording but nothing is there when I try to playback.  This problem is intermittent.  I have space on the DVR; about 50% open. I'm starting to not trust the app/DVR to do what is programmed.  Maybe I should try Direct TV?

1 REPLY
Community Manager

Re: Spectrum app on iOS not setting DVR to record shows

We apologize for any poor experience.  Restarting the DVR / Set top box and deleting and reinstalling the app will usually resolve most issues.  

 

If the issue is not resolved, we encourage you to contact support directly for further assistance.

 

Please contact us at: