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Spectrum app and charges

Why am I being charged for watching shows through my spectrum app?
4 REPLIES
Valued Participant

Re: Spectrum app and charges

you shouldnt be.it only will allow u to watch the channels you subscribe too

Boz
Sharer

Re: Spectrum app and charges


Amylee wrote:
Why am I being charged for watching shows through my spectrum app?

Exactly how are you being charged?

Highlighted
Sharer

Re: Spectrum app and charges


Amylee wrote:
Why am I being charged for watching shows through my spectrum app?

Are you accessing On Demand and watching programs that have a fee?

Lead Moderator

Re: Spectrum app and charges

[ Edited ]

At this time PPV and On Demand with fees are not available through the SpectrumTV.com 

site or through our Spectrum TV application. 

 

What charges are you seeing? If you can provide us with some additional information we can figure that out with you. 

 


Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums