Highlighted
Newcomer

Spectrum TV Will Not Recognize My Home Wifi

My app will not detect the wifi in my home or if I try to use it on my Mac. What's the deal? I deleted it and reinstalled it, turned my phone off and on, and still the same thing. I pay too much money to not be able to use the app at its full capacity. Please provide a fix for this.

1 REPLY
Proven Sharer

Re: Spectrum TV Will Not Recognize My Home Wifi

The app doesn't recognize your home Wifi.  The device the app is insttalled on recognizes your home Wifi.

 

Semantics aside, do your devices connect to your home WiFi and when you attempt to launch the app, does it think you are away from home?  What about a hard-wired connection?