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Spectrum TV App Doesn't Work Anymore

The Spectrum TV App on our Ipad no longer works. Each time I try to use it I get a dark screen with the spinning, loading icon with a "Starting the app..." message. Then nothing happens and then I get a "We're sorry, something didn't work quite right. Please try again later" message. I have tried deleting and reinstalling the app as well as restarting the iPad several times to no avail. How can this be fixed? Thanks for any help!

2 REPLIES
Expert

Re: Spectrum TV App Doesn't Work Anymore

[ Edited ]

reset the modem and cable box and login to watchspectrum.net, not twctv

 You may also need to turn off the ap, turn off the wifi connection, reset the wireless router/modem, wait 5 minutes, restart the ap and wireless connection.

 

 

Re: Spectrum TV App Doesn't Work Anymore

Luckily just resetting my modem/router took care of it - thanks!!!!