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Rookie

Set time zone for Spectrum TV app on iPad

Is there some way to set my time zone in the Spectrum TV app?

It opens the guide to two hours earlier then it is here. It used to open to the correct time but now it doesn’t.

 

Thanks,

Carol

3 REPLIES
Community Manager

Re: Set time zone for Spectrum TV app on iPad

@Carolrob

 

The app may not be syncing with the time settings on the iPad.   One suggestion is to ensure the date and time are set to automatic.  Go to Settings > General > Date & Time.  If set automatically is already selected, deselect it and restart the iPad.  You can go back and re-select after restart.  You may need to also delete and re-install the app.  Checking the app on a different device to try and replicate the issue will help rule out if the issue is with the app or with the iPad.  

 

If the issue is not resolved, we encourage you to contact support directly for further assistance.  Please contact us at: 

 

Rookie

Re: Set time zone for Spectrum TV app on iPad

Deleting and reinstalling the app did the trick.

Thanks for your help.

Lead Moderator

Re: Set time zone for Spectrum TV app on iPad

Glad to hear it!  You did not do a reboot of any of your equipment? 

 

Thank you for your participation in the forums!

 

Have a great rest of the day! 

 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums