This thread is marked as solved however I'm still experiencing the issue. If there is a solution or some steps the end user needs to take to resolve the issue, please share. If your idea of "solved" is simply being aware of the issue with no resolution. I think you need a dictionary.
I didn't think I could be more disgusted with cable service while a customer of the former Time Warner Cable co. Spectrum is so much worse!!! I agree, saying you are working on resolving the issue is NOT a solution to the problem.
Call Spectrum. Tell them you are experiencing a known issue with the TV App and tell them how many days you have had the problem. Tell them you are calling to request a service credit for each day the TV App has not been working.