Have you tried deleting and reinstalling the app?
James M. Spectrum Social Media Customer CareForums Community Manager
Yes, I have tried reinstalling the app.
One thing I noticed is it works when I am not connected to home TWC wifi. But I need it to work on wifi.
Sounds like it may be an issue with the wifi itself and not the app. Here is a link to Internet Troubleshooting. You may wan to start with restarting the modem. If that does not work, let us know.