Newcomer

roku express fails to log in

Every so often, especially on weekends, over the last 8 weeks the spectrum app on my roku express won't log in.  Various messages like rg1001 come up.  It seems to be worse when a roku in the living room is used. Both have there own ip addresses and use different emails.  I have also noticed that items I don't watch come up on my watchlist and bookmarks.  Any fix for this?

1 REPLY
Community Manager

Re: roku express fails to log in

I apologize for any poor experience.  I've provided a support link  that you may find helpful:  Spectrum TV for Roku FAQ

 

If the issue is not resolved, we encourage you to contact support directly for further assistance.

 

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