Lead Moderator

Re: Why is the lowest channel I get is 101 ?

Forums are primarily Peer to Peer support. If the steps that have been outlined that 

have worked for some of your peers have not worked for you we would suggest

contacting Spectrum directly for support.


In some cases the issue is something we know about and are working to resolve, this 

cannot however be applied like a blanket. In some cases it is a problem with an individual

account. This can only be determined by Spectrum.


We can be reached directly at 


Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum


Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums