05-24-2016 06:13 AM
We would be happy to help. We will need some additional information to begin.
What Roku model are you using?
Are you able to login to My Account ?
Does TWCTV work for you on another device?
Has the App ever worked for you on this Roku?
What error message are you getting?
TWC-Social Media Customer Care
Moderator - TWC Community Forums
05-24-2016 05:07 PM
I am getting this error message: Feature unavailable: The proghram you have requested is only available when are accessing this video service in your home, using a cable modem authorized by TWC.
I am in my living room. My televisions and Internet are both TWC. I like to use the Roku TWC program to watch shows on demand without recording them.
Earlier today I lost my Internet service. Clearly, it's back. My other Roku stations are working. Time Warner regular Cable is working, I just can't access it it from the Roku.
My Roku is a 3. I have not had a problem using the app until tonight. Ive tried the fixes listed, but no joy.
06-06-2016 03:07 AM
06-08-2016 09:04 PM
06-09-2016 05:25 AM
06-13-2016 04:38 PM
TWC Cable app not working on my ROKU 4. Tried delete and reinstall several times. Power cycled ROKU 4 with minutes of power off time. Used to work very well. All other ROKU features working, not TWC App.