11-26-2016 08:19 PM
I am also unable to get the app to work. Worked fine for several months , now sometime last week it has quit working. I have removed and reinstalled the app. No help. All other apps are working, except I had to reinitialize all of them with a code.
I get the following "We apologize, but we are unable to fulfill your request at this time. Please try again later." I have been trying for several days now....HELP.
11-27-2016 09:07 AM
This morning I once again rebooted the TWC Modem and restarted the ROKU device and it worked!!!! I guess the fifth or sixth time was the charm. Don't know what was different or what happened, but at least I can watch TV in my office and kitchen again. Good news since I am adding another Roke to the lineup today.
01-05-2017 04:34 AM
I tried to find the spot where I post a message but could not find it. My Roku's (4) will get the TWC channels BUT.....within 5 minutes the channels get blurry (enough to hurt your eyes!!) and it buffers constantly. When I first installed the TWC app, several months ago everything was great.....now it's all gone south. I have called and always get the same response...."We are working on that" - seriously???? I don't think you are! The first thing they want to do is blame my internet connection and when I tell them that Netflix, Amazon and Hulu work just fine then they say "we are working on that" ..... I'd like an honest answer and an honest attempt at fixing the problem.
01-09-2017 05:43 PM
I have a new Roku TV with the TWC app and it's very buggy. Today it's especially so: Periods of frequent buffering, inability to start the app (hangs up on authentication), multiple error messages, hangs when changing channels. I have called TWC tech support who resent a signal to my modem, directed me to unplug/replug the power and cable, delete and reinstall the app, and it's still buffering and hanging up when trying to change channels.
The rest of the apps on the TV are working fine, it's only the TWC app that's problematic. Is there an update coming soon? The TWC saleperson recommended the Roku TV precisely because of the TWC app and I'm more than frustrated.
01-14-2017 02:30 PM
01-15-2017 08:19 AM
01-19-2017 06:47 PM - edited 01-19-2017 06:48 PM
My app no longer works and the error I get says I need to have a TW internet and modem, which of course I have had for well over a decade. I've tried restarting and reinstalling. Same error. Awesome