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TV app shuts down after 10 minutes

My Spectrum TV app on my roku shuts downs after 10 minutes and has to be rebooted. Once it's been rebooted it works about 10 minutes and shuts down again. The router is very close, the app has been uninstalled/reinstalled several times, the roku had been rebooted, passwords has been changed...in other words, every troubleshooting method has been tried numerous times. All of my other streaming apps work perfectly. The problem is with the app. Is TWC Spectrum going to fix this problem or not? If not, we will be looking at other internet/tv services available in our area.
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Re: TV app shuts down after 10 minutes

Copy and paste the modems signal level and error log pages.

 Use an ethernet cable to see if problem is a wireless one.