Newcomer

Spectrum customer in Charlotte, NC cannot access app in TX?

My sign in isn't working on my son's Roku stick when I visit him in TX. Username and password works everywhere else. Any advice?
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Expert

Re: Spectrum customer in Charlotte, NC cannot access app in TX?

Roku sticks and other viewing devices only work on your home internet connection, there is no "TV Anywhere" roaming,  Short of a couple channels that are allowed to roam! This includes private homes, biz and even TWC wifi hotspots.

 To use the stick at your sons house, he needs to use his username and password. The customers channel access is married to their public IP The stick will then get whatever channels he pays for.