Observer

Spectrum App on Roku and iOS down again

Not working in 53151.  Was out Tues for a couple of hours also.  

26 REPLIES
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Newcomer

Re: Spectrum App on Roku and iOS down again

New name and logo same crappy service! This app is completely worthless as is their "customer support".
Newcomer

Re: Spectrum App on Roku and iOS down again

My third attempt at a reply... guess the others were too negative... I'm down too, again


Shardax wrote:

Same here.


 

Newcomer

Re: Spectrum App on Roku and iOS down again

Yes, I have the same problem.  Mostly been going on all week.  Frustrating.  Never had any problem before Spectrum took over.

Newcomer

Re: Spectrum App on Roku and iOS down again

Yup

Rookie

Re: Spectrum App on Roku and iOS down again

SEEM LIKE WITH ALL THE MONEY THE CHARGE THEY COULD AFFORD SOMEONE WHO COULD FIX THE APP.   WHEN IT DOES WORK THE ADS SCREW WITH MY SOUND LEVELS.

 

                ANYONE ELSE HAVE THAT PROBLEM. ???

 

GETTING VERY ANNOYING

Newcomer

Re: Spectrum App on Roku and iOS down again

Guess I will check if the giraffe had the baby yet. LOL
Observer

Re: Spectrum App on Roku and iOS down again

Same here.   The Spectrum app for Roku has been acting up for several hours.  It would take forever for the login process to work when Spectrum was loaded.  Then when it looked like it's going to authenticate, it  hung.  I rebooted.  It happened again.

 

Now when I try to log in it looks like the app has been reset and it's asking me to login again and again with my user info.  When I entered the info and reentered it a few times, it tells me that my username and PW don't work.    And now after entering the info AGAIN it's telling me that "we are unable to fulfill your request at this time...."

 

 

Contributor

Re: Spectrum App on Roku and iOS down again

Same here, Roku and LiveTV on my browser both not working. So much for "promises to keep"

Spectator

Re: Spectrum App on Roku and iOS down again

Spectrum app is NOT working again and it wasn't working this past Tuesday either. We are in the 14532 service area.  Luckily we have a digital antenna so we can still watch the networks.

The problem is this month my bill went up by $16 with no changes in my service and with no prior warning..

Here is a little background. A year ago I purchased a digital antenna and rerouted the cable in my house to feed the TVs and left one cable line for my internet connection to feed the TVs through my wireless router. I also purchased a Roku to stream programming that we like. I have Hulu, Netflix and Amazon Prime subscriptions.

When I had everything set up I called the cable company, which a year ago was Time Warner Cable. I  won't tell you how much trouble I went through to get what I wanted. Suffice it to say it took three phone calls and a lot of frustration. My cable bill went from $160 to $45 a month, so I felt it was worth it.

When Spectrum took over I hoped for the best. At least leave things as they are. But that isn't the case. When Spectrum switched over we were without TV through their app on and off for about a week. I checked the forums and saw the rep from Spectrum say on the message boards that we would receive compensation for the outage. I assumed it would be reflected in our bill. I obviously haven't seen it yet.

My bill is due tomorrow so I guess I will be calling Spectrum. I'll let you know what happens.