I'm still getting RLC 1000 codes too! It has been on-off for four days. I'm using my same online login as well, and getting as far as entering login info, only to fail in entering the Spectrum app. It is absolutely on Spectrum's end to resolve.
This is a much bigger deal. Streaming won't work on any devices. I'm thinking the IP whitelisting is borked.
Just try logging into your myservices account and streaming through a web browser: https://watch.spectrum.net/livetv
You'll get the error "We see you're away from home": http://www.screencast.com/t/47V8l9llNGE
I'm having the same issue on all my Roku's sinc Sept 3rd. I've tried updating my wireless network connection on the ROKU and uninstalling / reinstalling the Spectrum app. I still get the error RLC-1000. I've had the issue since Sunday.
Our apologies for the trouble today. We are working to resolve an issue with
the Spectrum TV application on all platforms.
We will have the service issue resolved as quickly as possible.
As always, we thank you for your patience while we pursue resolution.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
So at what point in time will someone actually begin to work on it? Worked fine with Time Warner until I woke up stupid one morning 4 days ago and switched to Spectrum
I was - but won't be for long -
I signed up for the service because I believed the rep when he said I could watch Spectrum on "any smart TV." That isn't true. I went out and bought a Roku because there is a native app and it won't work either. Error RGE-1001
Glad I'm not in a contract. You know what works....DirecTV Now.
I wonder how how many people were sold using the same deceptive tactics???
Spoke with a Spectrum rep from Tech Support and got same song and dance - they are working on it diligently - apparently since June at least - there is a resolution - DirectTV.