10-09-2016 10:36 PM
I try to login to twc app on my roku and i get a message say
I am not on my home modem ????? i am on my approved home modem this started about 2 weeks ago . nothing has changed on my end same modem i have had for the past year.?
I rebooted my modem my router and my Roku, deleted app and reinstalled none of these worked. call TWC they claim its Roku but all other apps work on my roku.
Get it together TWC
10-13-2016 06:33 AM
Sorry to hear about the issues you're experiencing trying to view content through the app on your Roku, @mvfa25. We ask that you please private message the account information to us at this link so we may further assist in getting this addressed.
Thank you for your participation in the Forums!
TWC-Social Media Customer Care
Moderator - TWC Community Forums
12-20-2016 09:33 PM
03-18-2017 06:52 PM