07-09-2016 02:02 PM
Today is 7/9/16. This morning I found your posted resolution to Roku P-6 error on the TWC app. I followed the directions and it Worked perfectly..Thank you. To all users with a roku 2...try this, I get all channels on TWC app as I had before a few days ago, when it failed.
07-09-2016 02:25 PM
Thank you for posting the resolution, it looks like many users are able to resolve their issues with your instructions. I am reposting your instructions so they can be marked as a solution.
Thank you for your participation in the Forums!
TWC-Social Media Customer Care
07-09-2016 02:27 PM
After some time with Roku my P6 error is resolved without the need to perform a factory reset. I did not lose any of my settings.
Step 1: From the Home screen, press the following button press on your remote (do it quickly and ignoire the screen until done) : Home 3x, Up 2x, Right, Left, Right, Left, Right
Step 2: Press OK to “Enable installer and restart”. While enabling developer mode, it will ask for password. A new password has to be set here. This will put the player into developer mode and reboot the player.
Step 3: Once the player is back to the Homescreen, follow Step 1 again to enter into the Developer Settings screen
Step 4: Press OK to Disable installer and restart. This will take the player out of Developer mode.
TWC app will now work.
If you get a Purple video screen (I did on one of the 5 devices) then follow this to resolve.
Step 1: Unplug Roku Power
Step2: Unplug Roku HDMI Cable
Step3: Unplug HDMI from back of TV
Step4: Unplug power from TV
Step5: Wait 1 minute
Step6: Apply power to TV and turn on
Step7: Connect HDMI Cable to both TV and Roku
Step8: Apply power to Roku
Reposting to mark as solution.
07-09-2016 05:51 PM
Please note that your firmware is now 7.2 and thats when this problem started. If you have a roku 4 or any roku with older firmware version but lates TWC app version, you will see that it works without any problem. It all started when roku pushed 7.2 firmware.
07-09-2016 11:23 PM
The solution worked great. But I noticed that my channel lineup changed. I do not have my local stations, which I had before the P-6 error and the channel numbers for all the stations I do have do not correspond to the channel numbers on my regular TV. Is anyone else having this problem?
07-10-2016 08:16 AM