Klizharris wrote:
Are you saying there's nothing wrong with Sectrum requiring subscribers to purchase a cable package to view these shows? I'm not sure I understand.
Yes, I am saying that in order to view a pay cable network you would have to subscribe to the package that offers that network. If the individual apps for those networks allowed you access to their own programming without being a subscriber, that is on them, not Spectrum.
If you are missing channels you believe you should have access to and you have done
basic troubleshooting we would encourage you to contact us directly for support.
We can be reached several ways:
Twitter: @Ask_Spectrum (please DM)
Facebook: https://www.facebook.com/Spectrum (please PM)
Please do include your account number, your username, any error messages and any steps you have already performed in troubleshooting.
Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums