Newcomer

Re: what is wrong with the spectrum streaming app and will it be fixed

My Roku Spectrum app is unwatchable very bad pixels . It's awful everything else on my Roku looks pristine
1 REPLY
Spectrum Employee

Re: what is wrong with the spectrum streaming app and will it be fixed

1. Have you tried power cycling your modem and router?
2. Have you tried uninstalling and reinstalling the app?
3. Have you tried restarting your equipment you are streaming on?
4. Is it happening on all devices? Like can you watch the programs live on the channels websites? On spectrums website?
5. If you’ve tried all of that and it’s not fixed give them a call because it could be something with your acct when it got switched over from cable to streaming since it’s just happening on live tv. Hope that helps!