Newcomer

Re: P705 error code for twc app on roku stick

P705 errors have been happening to me for the years I have used a Roku stick.  No improvement--happens all the time, all day, every day.   I can't believe this has not been fixed after all this time.

Participant

Re: P705 error code for twc app on roku stick

P705 in the middle of the presidential debate tonight.  I just switched over to my antenna and watched the rest of it on my local NBC broadcaster without any further problems.

Rookie

Re: P705 error code for twc app on roku stick

Exactly right Joe. When the debates were on. When a huge game is on like Monday night football or the baseball playoffs now.  I never see the P705 issue unless there is a television event that a lot people are probably watching. I'm no internet engineer but this is more than just coincidence.  I am can't almost count on it. Tells me there is an issue with capacity and the TWC system simply can't handle the demand. 

BTW I see this on Roku 2 and 3 which are both running wired connection. 50 Mbps service too. TWC can you investigate and give us reliable feedback other than checking performance of our own devices?  Thanks.

Participant

Re: P705 error code for twc app on roku stick

It happened to me again at the start of the last debate.  I immediately switched to watching it over the air on a local broadcast station with no further problems and better video quality too.  I happen to be an internet engineer and this is pretty clearly an application server or distribution network problem.  Streaming video and being able to scale massively is a problem that was solved a long time ago as evidenced by all the other apps on the Roku that do the same thing more reliably.  I have given up calling customer support when this happens.

Newcomer

Re: P705 error code for twc app on roku stick

I am also ha ving an issue this morning with my Roku device. I am getting the same error code P702, on all my channels. I have done the power cycle on all devices, my internet is fine, it's the roku app im having issues with. No channels seem to stay on for more than a few seconds before getting the error message. 

KES
N/A

Re: P705 error code for twc app on roku stick

I was convinced to replace 3 cable boxes with Roku sticks.  Now my shows are interrupted all the time with this error message.  I had a brand new Ubee router/modem replaced and technicians came to the house twice but couldn't solve the problem.  It is very disappointing that after all this time this problem has not been resolved.