my connection is fine my speeds are fine my spectrum app is garbage.
right now am getting a RLP-1025 code for every channel. My connection is fine, sling tv is streaming fine for me right now and is looking very tempting to switch over to.
what is going on??
the same goes for all 6 of my rokus in my house
Getting various errors depending on device used. I couldn't log in earlier but now I can log in and still no TV. Error on ROKU is RLP-1025 and the error on my PC while logged into the Spectrum website is WUC-1002. I have had this issue in the past and never get an explanation from Spectrum. So fed up.
On morning of 6/26/18 quite a few of the channels wouldn't stream, gave an error code.
Twelve hours later still having problems. Checked at 9 pm and I'm not getting error message but...but....channels are messed up again. My local channels, pbs, cspan2, cspan3, and others are now missing. No channels listed under 100. Really, what is the problem? I trying out Directvnow for a couple of months to see if I get better streaming with it. I have been watching the local stations by switching to the antenna that I got because I was thinking of cutting the "cable" . (Still want a good internet connection if I do that). I had Time Warner for years and didn't have any problems until this year when I turned in my box and with the streaming service. Only gripe was the price kept going up.....
I'm in southeast Texas.
@Heavygp1 I was able to locate your account with your registration information.
I am seeing a number of T4 & T3 timeouts which would definitely cause a problems
with streaming on the Spectrum TV app.
I would encourage you to contact our Social Media Customer Care team
to schedule a technician to come out and further investigate this.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums