Newcomer

Not Tunable error message

Our cable is not working on one of the boxes in our home. We have been using the Spectrum app but now it won't work. So I'm trying to get the cable box to work and I'm getting that message "Not Tunable"
2 REPLIES
Newcomer

Re: Not Tunable error message

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Community Manager

Re: Not Tunable error message

@Hldbutler

 

I apologize for any service issues.  Restarting the device will typically resolve most issues.  If it does not, we encourage you to contact support directly for further assistance.

 

Please contact us at: 

Twitter: @Ask_Spectrum
Facebook: https://www.facebook.com/Spectrum

 

James M. 
Spectrum-Social Media Customer Care