Boz
Sharer

Music Choice Missing From TWCTV/SpectrumTV Roku App

Does anybody else using the TWCTV/SpectrumTV Roku app have the Music Choice channels?  My cable TV package Includes Starter TV, Standard TV, Variety Pass,

EPIX.

 

There was some problem in November, 2016, where I was only getting a handful of channels via TWCTV, but after a lot of effort and several escalations, TWC fixed something in their back end system which allowed all the channels to be viewed on the TWCTV app as on my cable box, except for the MC channels.

3 REPLIES
Spectrum Employee

Re: Music Choice Missing From TWCTV/SpectrumTV Roku App

Music Choice should be available within the home, and OnDemand Music choice available out of the home. Make sure you have the most recent version of the app installed, and any firmware updates on the streaming device installed. If so, try uninstalling the app and re-installing it. If that doesn't work. Give our Tier 3 a call.


I am a Spectrum employee but my posts are my own thoughts and opinions
Spectator

Re: Music Choice Missing From TWCTV/SpectrumTV Roku App

[ Edited ]

Music choice  is on there just not under all channels you have to go under music in the categories to get music choice

Boz
Sharer

Re: Music Choice Missing From TWCTV/SpectrumTV Roku App

[ Edited ]

Thank you.  I do have MC channels under Music.