In the last two days, HBO and all the music channels have disappeared from the mobile app for IOS as well as the Roku app. When I check OnDemand and choose HBO, it states I don’t have a subscription. I do. It’s working on the cable box. How can I get this resolved?
so I'm not the only one, something is up I checked my tablet and it shows a KEY like I have not subscribed to those premium channels. I will be asking for a partial refund since we have just 1 cable box and 2 Roku 2/3 of my household lost those channels. Cable box do have the channels
The app updated three days ago and now I'm "locked" out of several channels including my pay channels. When I go to "Networks", severel channel icons have an imagine of a key in front of them and I am not able to access anything from these channels on my phone. These channels work just fine on my TV. I had access to the full lineup I PAY for on the app until this last update.
TRICK to discourage the person from using cable boxes!!!!!
ROKU 's sprectrum app missing most channels all of a sudden!! what the hell!! HBO, SHOTIME they are all gone and there is nothing i can do!!!!!
Im quitting this service and I should everyone should as well as an avergae $2.00 have been added to my bill for this or that!!!
junk greedy company!!!!!