Newcomer

Local channels on Spectrum App here in Kansas City

Twice this week we've lost all local channels on the spectrum app (on laptop, Roku, phone and tablet) here in KC. No reinstalling of apps fix the issue. If it's an update thing wouldn't you want to do it during off hours? It rarely happened with Twc but with Spectrum it's a common occurrence. Any chance this will stop being a problem?
1 REPLY
Community Manager

Re: Local channels on Spectrum App here in Kansas City

@Hhflowersm

 

I apologize for the service issue.  There was a known issue impacting all platforms.  If the issue is not resolved, please let us know and include the channels that are impacted.  

 

James M.
Spectrum Social Media Customer Care