03-05-2017 05:59 PM
I have the Spectrum TV app on my Roku 2 player. It works as intended, but I have a question. When adding or deleting favorite channels, how does one go about locking in the preferences before returning to the home screen? I don't see a "confirm", "exit", etc. button anywhere on the favorites screen. Does this feature automatically lock in a user's favorite channels as soon as the user exits the favorites screen, or am I missing something somewhere?
Satisfied Roku owner since 2011
Solved! Go to Solution.
03-07-2017 08:58 AM
Once you set your favorites you don't have to do anything for them to stay put.
You can go in any time and change those if you like.
Thank you for participating in the Forums.
Have a good rest of the day!
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
4 weeks ago
"Once you set your favorites you don't have to do anything for them to stay put."
I lost all my favorites this morning...it appears the channels numbers all changed. So before I undergo the tedious task of removing the incorrect favorites and re-add the ones I had, will this be fixed on spectrum's end? I don't want to do this twice. First it's endless reliability issues and now this...it's frustrating.