03-05-2017 05:59 PM
I have the Spectrum TV app on my Roku 2 player. It works as intended, but I have a question. When adding or deleting favorite channels, how does one go about locking in the preferences before returning to the home screen? I don't see a "confirm", "exit", etc. button anywhere on the favorites screen. Does this feature automatically lock in a user's favorite channels as soon as the user exits the favorites screen, or am I missing something somewhere?
Satisfied Roku owner since 2011
Solved! Go to Solution.
03-07-2017 08:58 AM
Once you set your favorites you don't have to do anything for them to stay put.
You can go in any time and change those if you like.
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Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
03-28-2017 08:30 AM
"Once you set your favorites you don't have to do anything for them to stay put."
I lost all my favorites this morning...it appears the channels numbers all changed. So before I undergo the tedious task of removing the incorrect favorites and re-add the ones I had, will this be fixed on spectrum's end? I don't want to do this twice. First it's endless reliability issues and now this...it's frustrating.