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Help with choice package on Spectrum Tv (Resolved 4/25/2018)

I am getting the following message: “We're sorry, something didn't work quite right. Please try again later.” All other streaming channels are working as is the internet.

Thanks.
Ann

2 REPLIES
Participant

Re: Help with choice package on Specrun Tv


@Sandasenewrote:
I am getting the following message: “We're sorry, something didn't work quite right. Please try again later.” All other streaming channels are working as is the internet.

Thanks.
Ann

I think it was a general outage of the Spectrum TV app for Roku.  There was a period of time last night where the Spectrum TV app on our Roku devices wouldn't work. giving the same message as you posted.  It started working again late in the evening, at around 11:00 pm eastern.

 

Strangely, the Spectrum TV app for Android WAS working during that time.

Lead Moderator

Re: Help with choice package on Specrun Tv

You are correct  @Boz1 we did have an issue last evening that was resolved later in the night.  

 

We apologize for the frustration this has caused.

 

 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums