There are no known issues that should be causing this.
What steps have you taken in trouble shooting this?
What device are you using? Are you getting this error on other devices as well?
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums
I'm getting constant outages today and for the last few days. Right now staring at an RLP-1007 (CNBC). MSNBC won't play RLP-999, CNN is ok...mostly. We used to have an absolute solid signal quality but over the past couple weeks we have many unrecoverable errors listed on the modem status page. I was assuming infrastructure maintenance/upgrades...maybe not.