Boz
Sharer

Can't "View Recorded Programs" Via Spectrum TV

https://www.timewarnercable.com/en/support/faqs/faqs-tv/twctvapp/what-features-are-included.html states:

"With the Spectrum TV app you can view live programming, TV Guide listings and On Demand content. Customers with DVR service can also view recorded programs, scheduled recordings and manage recording settings."

 

I have DVR service.  How do I view recorded programs?

5 REPLIES
Lead Moderator

Re: Can't "View Recorded Programs" Via Spectrum TV

Apologies that the wording is somewhat confusing. What that means is that 

you can see what programs are recorded, you can manage the scheduled recording and the settings of those.  The wording does leave some confusion there. 

 

I will get in touch with our web folks and see what we can do to get that updated

for clarity. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

 

 

UPDATE : We have had the wording reworked on the TV FAQs section of the page. 

We thank you for bringing this to our attention!

dvrmanager.JPG

 

 

 

 

Boz
Sharer

Re: Can't "View Recorded Programs" Via Spectrum TV

How can I even see what programs are recorded and manage the scheduled recording and the settings of those?

 

Is there any way to view DVR recordings via Spectrum TV?

Lead Moderator

Re: Can't "View Recorded Programs" Via Spectrum TV

Provided your DVR is compatible with the Remote DVR manager you can view 

what programs have been recorded, view what is scheduled and change the 

series priority by logging in at SpectrumTV.com or into the Spectrum TV app

and click on DVR over towards the right at the top. 

 

 

dvrmanager.JPG

 

At this time you are not able to access the recordings on your DVR through the Spectrum TV either online or through the app to be viewed. You can use the DVR manager to control what displays on the TV through the DVR, using it as a remote control. 

 

 Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

 

Established Sharer

Re: Can't "View Recorded Programs" Via Spectrum TV

1. Yes, the wording of that statement is very confusing.

2. It really should be made clear that this feature hinges on having a compatible DVR box. The few of us that actually prefer iGuide over the Navigator/Spectrum guide are out of luck. 

Highlighted
Boz
Sharer

Re: Can't "View Recorded Programs" Via Spectrum TV

It's so bad that there are so many things that affect functionality.  Remote DVR access has been advertised as a TWC benefit for most or all of the last 8 years I've had TWC, and it has never been available to me.