Rookie

Blocked Ports Causing Blank Channels

After I blocked the ports on my router, Spectrum Stream TV will load and I can see the menus, but the channels are blank, no picture or sound. So which ports do I need to allow for Stream TV to work correctly?

3 REPLIES
Established Sharer

Re: Blocked Ports Causing Blank Channels


Spec2018 wrote:

After I blocked the ports on my router, Spectrum Stream TV will load and I can see the menus, but the channels are blank, no picture or sound. So which ports do I need to allow for Stream TV to work correctly?



First thought would be to UNblock all the ports you already turned off.  Reading the router's quick start guide and user manual would finish out the top three suggestions.  If you still have questions after that and need help, also tell us the model of smart TV you are using to view the programming.

Expert

Re: Blocked Ports Causing Blank Channels

Why are you blocking ports?

Where did you block them?

Who told you to do this? (unfriend them...)

 

Rookie

Re: Blocked Ports Causing Blank Channels

All unneeded router ports should be blocked for security reasons. The question is:  which ports need to be allowed for Stream TV to work? I know it's not a Roku or TV issue.