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App not working on Roku

When I try to watch tv from my Roku, it shuts down after so many minutes. I have to start the app over and then it works for a few minutes and then goes out. I have the Roku and Roku 3 and the both do the same thing. I am very disappointed in Spectrum TV. I am paint too much money for services that I am not receiving.
2 REPLIES
Expert

Re: App not working on Roku

use a wired not wireless connection.

Copy and paste the modems signal level and error log pages, don't reset it, need to see real history.

if log shows wifi interference, lock it onto ch 3 or 8

 

Re: App not working on Roku

It happens to me too on my roku and tablet. I wish someone would realize its not our internet connection or something else we are doing.