Spent 55 minutes on the phone with technical support. Here's the answer I finally got: "Yes, we're seeing this outage all across our network. We're not sure when it will be resolved."
My question: Will you please call me when this is resolved? Spectrum's response: "We might be able to do this." MIGHT?!??
1.) Why run me through 55 minutes of wait time for a chronic issue?
2.) How can this be happening yet again? Outages all the time with their app. No problems with other providers like ESPN.
3.) Tech support knows NOTHING.
4.) I can't get a simply call back?