Observer

Re: 11/5/17 Getting constant RLP-1001 errors

I'm having the same issue again in Indiana with 2 Rokus. Infuriating!

Re: 11/5/17 Getting constant RLP-1001 errors

Same in Cleveland, Ohio. I'm pretty sure, not 100%, that the Spectrum app is basically a "beta" version. In my opinion, they needed to bait all the people that lost their illegal aka free cable with a cheap package. I don't think they were prepaired for the fluctuating customer accounts.
My son is a gamer and has done nothing but complained about the internet service since Spectrum "upgraded" our modem. I agree.
I'm losing my patience with this company.
Lead Moderator

Re: 11/5/17 Getting constant RLP-1001 errors

@Krystina216  We are having an issue with the Application, that has been reported, that is being worked on. 

 

If you are having problems with your overall connectivity I would suggest starting a thread in our Internet boards under connectivity. 

 

If you will review DATA-TO-POST-TO-GET-HELP-FROM-THE-COMMUNITY  your peers

can help diagnose the issue. 

 

Regards,
Julia R.
Spectrum-Social Media Customer Care
Lead Moderator-Community Forums

 

Re: 11/5/17 Getting constant RLP-1001 errors

Same here!! Since the outage last week it has been so bad we subscribed to hulu to watch shows because most of the things we watched was throwing up error rvs-1003
Newcomer

Re: 11/5/17 Getting constant RLP-1001 errors

Same here, Columbus, Oh, SERVICE UNAVAILABLE Roku TV error code: RLP-1001
Rookie

Re: 11/5/17 Getting constant RLP-1001 errors

Any solutions to this issue ? I'm still having RLP-1001 for the last few days.
Spectator

Re: 11/5/17 Getting constant RLP-1001 errors

This is awful support.

 

This issue has been going on for months, apparently. I contacted Spectrum support via Twitter and they freely acknowledged that this is a known issue, and engineering is "working towards a resolution."

 

WHEN?

 

Roku should yank this app from their channel store as it could give a bad impression of the Roku system. ALL other streaming apps work great on Roku.

 

It would be really nice if the support here could provide a definitive answer as to when this bug will be corrected. a week? A month? By the end of 2017?

Spectator

Re: 11/5/17 Getting constant RLP-1001 errors

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Newcomer

Re: Just started getting RGE-1001 Error on Roku

In Green Bay as well. It is still happening, almost 2018! Just got roku tv and now this. Also, keeps "loading...." the channel, as it freezes up constantly. Time to go to Dish and ATT.

Newcomer

Re: 11/5/17 Getting constant RLP-1001 errors

Same thing on 12/30/17.  Spectrum is so unreliable.  In addition to ROKU, iPad app is down also.  I’m sure they would like to blame this on ROKU but seems to be further reaching.  Looking for a more reliable source for our entertainment..  In marketing terms....Spectrum Bad!