Rookie

TV App no longer recognizing home network

For the third time this year, the app is no longer recognizing when I'm on my home network.  The previous times it cleared up the next day but, this time it's been 3 days.  The other times I did nothing.  Today I have cycled the cable modem, access point and tablet with no impact.

Anybody else encounter this problem?  Have you been able to resolve?

Doug 

1 REPLY
Rookie

Re: TV App no longer recognizing home network

Figured out today.  Charter/Spectrum is my provider at my summer home in Michigan.  While the Charter TV is no longer installed on my tablet the credentials much be still stored.  I logged out of the TWC app and noticed my Charter userid.  I used my TWC credentials and I'm now able to access all channels again.

Sure would have been nice if Spectrum had a warning about this so I wouldn't have wasted so much time.

Doug