Spectrum App won't work on android phone

I keep getting this error, "To continue watching Spectrum TV, please disconnect HDMI output."  I don't have any HDMI output plugged into my android Samsung Galaxy phone.  I used to be able to use the spectrum app to watch live TV or on demand but recently it stopped working.  I think somekind update effected it.  Any suggestions?

2 REPLIES
Moderator

Re: Spectrum App won't work on android phone

I apologize for the issues you are having. Have you tried to uninstall and reinstall the app? 

 

Tyleen
Spectrum-Social Media Customer Care
Forum Moderator

Re: Spectrum App won't work on android phone

Yeah that was the 1st thing I did & no bueno. I even went into my settings to make sure my phone wasn't set up for mirror mode so I have no idea what is going on....It used to work fine, but dam update....rrrrrrrrr!!!